Staying on top of critical customer insights plays a huge role in retaining. Aimbase CX allows your brand to store a customer database while measuring the customer experience across all touch points. Avala Marketing Group's CX strategists will also work with you to program alerts for your brand and dealers when customer follow-ups are necessary.
It's time to let your customers do the selling. With the Aimbase CX ratings and reviews feature, you can now request, manage, and publish customer testimonials directly to your brand website or facebook page.
Manage your customer experience data from the Aimbase Reporting Cloud. Get real-time data from your customers, see keyword analytics, and experince scores across the organization.